{"id":11736,"date":"2026-02-12T17:20:56","date_gmt":"2026-02-12T16:20:56","guid":{"rendered":"https:\/\/termebanovci.si\/splosni-pogoji-poslovanja\/"},"modified":"2026-09-17T06:59:25","modified_gmt":"2026-09-17T05:59:25","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/termebanovci.si\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;UVOD&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;UVODNA VRSTICA&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||34px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Naslov strani&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#B88F70&#8243; text_orientation=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms and conditions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SPLO\u0160NI POGOJI&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;20px||70px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Vsebina&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding_tablet=&#8221;0px|24px|0px|24px|true|true&#8221; custom_padding_phone=&#8221;0px|5%|0px|5%|true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;CSS \u2013 VSEBINA&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<style>.tb-legal{color:#B88F70;text-align:left}.tb-legal h2{margin:32px 0 12px;color:#B88F70;text-align:left!important}.tb-legal h2:first-child{margin-top:0}.tb-legal p{margin:0 0 12px;color:#B88F70}.tb-legal ul{margin:0 0 12px}.tb-legal p:last-child,.tb-legal ul:last-child{margin-bottom:0}<\/style>\n<p>[\/et_pb_code][et_pb_text ul_type=&#8221;circle&#8221; ul_item_indent=&#8221;22px&#8221; admin_label=&#8221;Vsa vsebina&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"tb-legal\">\n<h2>The Banovi\u010dka benefits card<\/h2>\n<p>Holders of the Banovi\u010dka benefits card enjoy benefits on their stay: two children up to the age of 12 stay free of charge, and senior guests staying three or more nights receive a 10% discount on bed and breakfast.<\/p>\n<p>The benefits card also brings discounts with local providers and lets you collect the value of your purchases at all points of sale at Terme Banovci.<\/p>\n<h2>Booking, prices and payment<\/h2>\n<p>Thank you for your booking. Please take a moment to read the hotel\u2019s terms and conditions.<\/p>\n<ul>\n<li>A valid payment card is required to guarantee the booking.<\/li>\n<li>The price is per person per night. VAT (9.5%) is included; the tourist tax and registration fee are not.<\/li>\n<li>The tourist tax is \u20ac2.50 per adult per night, \u20ac1.25 for guests under 18, \u20ac1.25 for stays in mobile homes and \u20ac1.25 for the FKK naturist campsite.<\/li>\n<li>The registration fee is \u20ac3.00 per person, charged once.<\/li>\n<li>The booking is guaranteed with a credit card number. The card will not be charged to confirm the booking.<\/li>\n<li>If the guest has no payment card, a deposit of 30% of the total value of the package is paid as a guarantee. The guarantee deposit is accepted no later than seven days before arrival.<\/li>\n<li>To book without a credit card, write to us at <a href=\"mailto:info@terme-banovci.si\">info@terme-banovci.si<\/a>.<\/li>\n<li>The full amount is settled at reception on departure.<\/li>\n<\/ul>\n<h2>Check-in, check-out and children<\/h2>\n<ul>\n<li>Check-in is possible from 14.00 on the day of arrival.<\/li>\n<li>Check-out must be completed by 11.00 on the day of departure.<\/li>\n<li>Late check-out is charged extra.<\/li>\n<li>Children aged 15 and over are treated as adults and pay the full price. When booking, they should be counted as adults.<\/li>\n<\/ul>\n<h2>Discounts for Banovi\u010dka benefits card holders<\/h2>\n<ul>\n<li>Two children up to the age of 12 stay free on a bed and breakfast basis in a room with two adults who hold a Banovi\u010dka card. Dinner is charged as an additional meal.<\/li>\n<li>Senior guests holding a Banovi\u010dka benefits card receive a 10% discount on bed and breakfast for stays of at least three nights.<\/li>\n<li><strong>Discounts cannot be combined and are mutually exclusive.<\/strong><\/li>\n<\/ul>\n<h2>General discounts<\/h2>\n<p>A child sharing a room with two adults stays in a bed or an extra bed. Two children up to the age of 11.99 stay free in all cases (with two adults or with one adult).<\/p>\n<p><strong>Each additional child:<\/strong><\/p>\n<ul>\n<li>0\u20133.99 years: free of charge,<\/li>\n<li>4\u20136.99 years: 50% discount,<\/li>\n<li>7\u201311.99 years: 30% discount,<\/li>\n<li>12\u201317.99 years: 10% discount.<\/li>\n<\/ul>\n<p>When one adult stays, a single-use supplement of \u20ac30.00 always applies. If the children stay free of charge, one adult pays \u20ac30.00.<\/p>\n<h2>Cancellation terms<\/h2>\n<p>The booking is guaranteed with a credit card number. The card will not be charged to confirm the booking.<\/p>\n<ul>\n<li>A confirmed booking can be cancelled free of charge up to seven days before arrival.<\/li>\n<li>For cancellations between six and four days before arrival, 30% of the value of the package or the deposit is charged.<\/li>\n<li>For cancellations three days before arrival, on the day of arrival or in the event of a no-show, 80% of the services booked or of the whole package is charged.<\/li>\n<\/ul>\n<h2>Further information<\/h2>\n<p>For further information you can reach us at <a href=\"mailto:info@terme-banovci.si\">info@terme-banovci.si<\/a> or by phone on <a href=\"tel:+38625131440\">+386 2 513 14 40<\/a> and <a href=\"tel:+38641588701\">+386 41 588 701<\/a>.<\/p>\n<p>We reserve the right to cancel or change a booking if the booking system has been misused or an error has occurred through the user\u2019s negligence.<\/p>\n<p><strong>Terme Banovci d.o.o.<\/strong><br \/>Banovci 1A, 9241 Ver\u017eej, Slovenia<\/p>\n<p><strong>Phone:<\/strong> <a href=\"tel:+38625131440\">+386 (2) 513 14 40<\/a><br \/><strong>E-mail:<\/strong> <a href=\"mailto:info@terme-banovci.si\">info@terme-banovci.si<\/a><br \/><strong>Website:<\/strong> <a href=\"http:\/\/www.terme-banovci.si\/\">www.terme-banovci.si<\/a><\/p>\n<p><strong>VAT number:<\/strong> SI96319461<br \/><strong>Company registration number:<\/strong> 8438340000<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and conditions The Banovi\u010dka benefits cardHolders of the Banovi\u010dka benefits card enjoy benefits on their stay: two children up to the age of 12 stay free of charge, and senior guests staying three or more nights receive a 10% discount on bed and breakfast.The benefits card also brings discounts with local providers and lets you collect the value of your purchases at all points of sale at Terme Banovci. Booking, prices and paymentThank you for your booking. Please take a moment to read the hotel\u2019s terms and conditions.A valid payment card is required to guarantee the booking.The price is per person per night. VAT (9.5%) is included; the tourist tax and registration fee are not.The tourist tax is \u20ac2.50 per adult per night, \u20ac1.25 for guests under 18, \u20ac1.25 for stays in mobile homes and \u20ac1.25 for the FKK naturist campsite.The registration fee is \u20ac3.00 per person, charged once.The booking is guaranteed with a credit card number. The card will not be charged to confirm the booking.If the guest has no payment card, a deposit of 30% of the total value of the package is paid as a guarantee. The guarantee deposit is accepted no later than seven days [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<p>Na\u0161i \u010dlani kartice ugodnosti Banovi\u010dka so dele\u017eni ugodnosti pri bivanju: v \u010dasu bivanja 2 otroka do 12. leta gratis, upokojenci pri bivanju 3 ali ve\u010d no\u010di pa dobijo 10% popust na no\u010ditev z zajtrkom.<\/p><p>Kartica ugodnosti vam tudi prina\u0161a popuste pri lokalnih ponudnikih in vam omogo\u010da zbiranje vrednosti nakupov na vseh prodajnih mestih v Termah Banovci.<\/p><h3>Zahvaljujemo se za va\u0161o rezervacijo in vas isto\u010dasno prosimo, da si ogledate naslednje pogoje poslovanja hotela:<\/h3><ul><li>Za garancijo va\u0161e rezervacije, je potrebna veljavna pla\u010dilna kartica.<\/li><li>Cena velja za eno osebo na no\u010d, DDV (9,5%) je \u017ee vklju\u010den v ceno, turisti\u010dna taksa in prijavnina nista vklju\u010deni. Turisti\u010dna taksa zna\u0161a 2,50\u20ac na osebo na no\u010d, 1,25\u20ac za goste do 18. leta starosti, 1,25\u20ac za nastanitev v mobilnih hi\u0161kah in 1,25\u20ac za FKK kamp. Prijavnina je v enkratnem znesku in zna\u0161a 3,00\u20ac po osebi.<\/li><li>Rezervacija je garantirana s \u0161tevilko kreditne kartice. Va\u0161a kreditna kartica za potrditev rezervacije ne bo obremenjena. \u017de potrjeno rezervacijo lahko odpoveste brez stro\u0161kov odpovedi 7 dni pred prihodom. Za preklic rezervacije 6 - 4 dni pred prihodom se zara\u010duna 30% celotnega aran\u017emaja (avansa). Za preklic 3 dni pred prihodom ali na dan prihoda ali \"NO SHOW\" bo zara\u010dunano 80% naro\u010denih storitev oz. celotnega aran\u017emaja.<\/li><li>V kolikor gost nima pla\u010dilne kartice, se kot garancija vpla\u010da polog v vi\u0161ini 30% celotne vrednosti aran\u017emaja. Garancijski depozit za goste brez pla\u010dilne kartice se sprejema do najkasneje 7 dni pred prihodom. V primeru, da \u017eelite rezervirati brez kreditne kartice morate svojo rezervacijo opraviti preko maila na naslovu info@terme-banovci.si<\/li><li>Prijava v objekt je mogo\u010da takoj po 14:00, na dan prihoda.<\/li><li>Odjavo iz objekta je potrebno opraviti do 11:00, na dan odhoda.<\/li><li>Nepravo\u010dasno odjavo iz hotela, vam bomo dodatno zara\u010dunali.<\/li><li>Otroke, stare od 15 in ve\u010d let obravnavamo kot odrasle osebe, zato se jim zara\u010dunava polna cena. Pri rezervaciji ste otroke, starej\u0161e od navedenega, dol\u017eni pri\u0161teti k odraslim osebam.<\/li><li>Celotni znesek poravnate na recepciji, ob odhodu iz hotela.<\/li><\/ul><p>Za vse dodatne informacije, smo vam na voljo na elektronskem naslovu:\u00a0<a href=\"mailto:info@terme-banovci.si\">info@terme-banovci.si<\/a>\u00a0ali na telefonski \u0161tevilki 02 513 14 40 ali 041 588 701.<\/p><p>Pridr\u017eujemo si pravico do odjave ali spremembe rezervacije, v kolikor je pri\u0161lo do zlorabe rezervacijskega sistema, ali pa je do napake pri\u0161lo zaradi malomarnosti uporabnika.<\/p><h3>Popusti za \u010dlane kartice ugodnosti Banovi\u010dka<\/h3><ul><li>Dva otroka do 12 leta bivata gratis (no\u010ditev z zajtrkom) v sobi z dvema odraslima osebama v primeru, da imajo BANOVI\u010cKO (zara\u010duna se jima ve\u010derja kot dodaten obrok).<\/li><li>UPOKOJENCI 10% POPUSTA NA NO\u010cITEV Z ZAJTRKOM \u2013 upo\u0161teva se pri bivanju minimalno 3 no\u010di - v primeru, da imajo na\u0161o kartico ugodnosti POPUSTI SE NE SE\u0160TEVAJO IN SE MED SEBOJ IZKLJU\u010cUJEJO.<\/li><\/ul><h3>Splo\u0161ni popusti<\/h3><ul><li>Otrok v sobi z dvema odraslima na le\u017ei\u0161\u010du oz. pomo\u017enem le\u017ei\u0161\u010du<\/li><li><p class=\"xmsonormal\">2 otroka do 11,99 let bivata gratis v vseh primerih (2 odrasla ali 1 odrasla oseba).<\/p><\/li><\/ul><p><strong>Vsak naslednji otrok:<\/strong><\/p><ul><li><p class=\"xmsonormal\">0-3,99 let: gratis<\/p><\/li><li><p class=\"xmsonormal\">4-6,99 let: 50% popust<\/p><\/li><li><p class=\"xmsonormal\">7-11,99 let: 30% popust<\/p><\/li><li><p class=\"xmsonormal\">12-17,99: 10% popust<\/p><\/li><li><p class=\"xmsonormal\">V primeru, da je ena odrasla oseba vedno dopla\u010da single use 30,00\u20ac.<\/p><\/li><li><p class=\"xmsonormal\">V primeru, da so otroci gratis, 1 odrasla oseba pla\u010da 30,00\u20ac.<\/p><\/li><\/ul><h3>\u00a0<\/h3><h3>Pogoji odpovedi rezervacije<\/h3><p>Rezervacija je garantirana s \u0161tevilko kreditne kartice. Va\u0161a kreditna kartica za potrditev rezervacije ne bo obremenjena.<\/p><ul><li>\u017de potrjeno rezervacijo lahko odpoveste brez stro\u0161kov odpovedi 7 dni pred prihodom.<\/li><li>Za preklic rezervacije 6 - 4 dni pred prihodom se zara\u010duna 30% celotnega aran\u017emaja (avansa).<\/li><li>Za preklic 3 dni pred prihodom ali na dan prihoda ali \"NO SHOW\" bo zara\u010dunano 80% naro\u010denih storitev oz. celotnega aran\u017emaja.<\/li><\/ul><p>\u00a0<\/p><p>Terme Banovci d.o.o.<br \/>Banovci 1a, 9241 Ver\u017eej, SI<\/p><p>Telefon: +386 (2) 513 14 40<\/p><p>E-Mail: info@terme-banovci.si<br \/><a href=\"http:\/\/www.terme-banovci.si\/\">www.terme-banovci.si<\/a><\/p><p>Dav. \u0161t.: SI96319461, Mati\u010dna \u0161t.:\u00a08438340000<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[125],"tags":[],"class_list":["post-11736","page","type-page","status-publish","hentry","category-o-nas"],"acf":[],"_links":{"self":[{"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/pages\/11736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/comments?post=11736"}],"version-history":[{"count":2,"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/pages\/11736\/revisions"}],"predecessor-version":[{"id":14307,"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/pages\/11736\/revisions\/14307"}],"wp:attachment":[{"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/media?parent=11736"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/categories?post=11736"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/termebanovci.si\/en\/wp-json\/wp\/v2\/tags?post=11736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}